Ride-hailing app Uber, which is undermining established taxi businesses worldwide, is not “genuinely disruptive”, according to the architect of the theory behind “disruptive innovation”.
“顛覆性創新”(disruptive innovation)理論的提出者克萊頓?克里斯坦森(Clayton Christensen)表示，正在全球各地破壞既有出租車業務根基的叫車應用優步(Uber)并不“真正具有顛覆性”。
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