US consumers are handing back huge volumes of unwanted purchases, souring a record-setting holiday season for retailers and deepening a financial, environmental and customer service dilemma for brands.
美國消費者正在退還大量不想要的商品,使零售商創(chuàng)紀(jì)錄的假日季節(jié)變味,加深了品牌在財務(wù)、環(huán)境和客戶服務(wù)方面的困境。
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