The advent of human-sounding robots really exposes robot-sounding humans.
No machine could sound as devoid of human feeling as the Amazon memo sent at the start of the year entitled: “Update from CEO Andy Jassy on role eliminations”.
After taking a sideswipe at “one of our teammates [who] leaked this information externally”, Jassy failed to give much explanation for 18,000 job cuts other than “the uncertain economy and that we’ve hired rapidly over the last several years”. It is questionable how much comfort “those impacted by these reductions” took from Jassy’s attempt at consolation: “You have made a meaningful difference in a lot of customers’ lives.”
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